Privacy Policy

1. Privacy at a Glance

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy set out below.

Data processing on this website is carried out by the website operator. You can find their contact details in the “Note on the responsible party” section of this privacy policy.

Your data is collected in part by you providing it to us. This may, for example, be data you enter in a contact form. Other data is collected automatically, or with your consent, by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

Some data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. Where contracts can be concluded or initiated via the website, the data transmitted is also processed for contract offers, orders, or other requests.

You have the right to obtain, free of charge, information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You are welcome to contact us at any time regarding this or any other questions about data protection.

When you visit this website, your browsing behavior may be evaluated statistically on an anonymized, cookie-free basis. Details on this can be found in the “Vercel Web Analytics” section further below in this privacy policy.

2. Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider. This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our prospective and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).

Our hosting provider will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions with regard to this data.

We use the following hosting provider:
Vercel Inc.
440 N Barranca Ave #4133
Covina, CA 91723
USA

Data processing agreement: A data processing agreement (Art. 28 GDPR) is in place with Vercel. According to the provider, it applies to customers on the Pro and Enterprise plans upon entering into the agreement and requires no separate signature (version dated 17 March 2026, effective 31 March 2026). For transfers to the USA it names the European Commission’s Standard Contractual Clauses (Implementing Decision (EU) 2021/914).

3. General Information and Mandatory Notices

Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various pieces of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data from access by third parties is not possible.

Note on the Responsible Party
The party responsible for data processing on this website is:

Rezkallah Samaan / KlickWert AI-Solutions
Hesterberg 61
24837 Schleswig
Phone: +49 157 5181 3387
Email: rezk@klick-wert.com

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage Duration
Unless a more specific storage period has been named within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once those reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR. If your data is required for the performance of a contract or the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest under Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of Personal Data
In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so, if we have a legitimate interest under Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits the data transfer. Where we use processors, we only pass on our customers' personal data on the basis of a valid data processing agreement.

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You may revoke any consent already given at any time. The lawfulness of any data processing carried out prior to the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time, for reasons arising from your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. If you object, we will no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Access, Rectification, and Erasure
Within the framework of applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, a right to rectification or erasure of this data. You are welcome to contact us at any time regarding this or any other questions relating to personal data.

Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – with the exception of its storage – only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the site operator, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the browser's address line changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails
We hereby object to the use of contact details published as part of the legal notice obligation for the purpose of sending unsolicited advertising and information materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising material being sent, for example via spam emails.

4. Data Collection on This Website

Cookies
This website does not use cookies. Cookies are small data packages that do not cause any damage to your device. Should we use cookies at a later time, we will inform you at this point about which cookies these are, what they are used for, and how long they are stored.

Vercel Web Analytics
We use Vercel Web Analytics for anonymised audience measurement (e.g. number of visits, pages viewed, approximate origin). The service uses no cookies, no persistent identifiers and creates no individual user profiles; IP addresses are used only briefly for processing and are not stored permanently. The legal basis is our legitimate interest in analysing and improving our web offering (Art. 6(1)(f) GDPR). The provider is Vercel Inc. (address see point 2).

Contact Form
When you submit the contact form on this website, the data you entered (first and last name, email address, phone number, optionally your website and the social media channels you listed, and your message) is transmitted to a server function on our website and sent from there as an email to our mailbox. We use the service Resend for this delivery (see below). We do not operate a database for this; your enquiry remains in our email mailbox. If the message cannot be delivered for technical reasons, the page instead offers you a prepared draft in your own email program, which you send yourself.

This data is processed on the basis of Art. 6(1)(b) GDPR, provided your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided this was requested; consent can be revoked at any time.

Contact inquiries you send to us remain with us until you ask us to delete them, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

Potential check
On this website you can complete a “potential check”. In doing so we process your industry, your answers to the questions in the check, the resulting score, and your contact details (company, name, email address, phone number). This information is transmitted to a server function on our website and passed on from there in two ways: as an email to our mailbox (via Resend, see below) and to our automation environment n8n (see below), where the enquiry is scored and prepared for follow-up. The legal basis is Art. 6(1)(b) GDPR where your enquiry serves the preparation of a contract, and otherwise our legitimate interest in processing and classifying enquiries (Art. 6(1)(f) GDPR).

Resend (email delivery)
We use Resend to deliver the form emails to our own mailbox. The provider is Plus Five Five, Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA. The contents of the respective form, including the personal data contained in it, are transmitted to Resend and processed there for the purpose of delivery. The legal basis is Art. 6(1)(b) GDPR for enquiries preparing a contract, and otherwise our legitimate interest in enquiries reaching us reliably (Art. 6(1)(f) GDPR). The transfer to the USA relies on the European Commission’s Standard Contractual Clauses (Implementing Decision (EU) 2021/914), which form part of Resend’s data processing addendum; the provider additionally states that it complies with the EU-US Data Privacy Framework. Under the provider’s terms, the data processing addendum is concluded by accepting those terms and requires no separate signature (version dated 31 December 2025).

Data processing agreement: A data processing agreement is in place with the service named above. This is a contract required by data protection law (Art. 28 GDPR) ensuring that the service processes our website visitors’ personal data only on our instructions and in compliance with the GDPR.

n8n (automation)
We transmit the information received through the potential check to an instance of the software n8n that we operate ourselves, where the enquiry is scored and prepared for follow-up. We are the controller for this processing; the data is not used for a third party’s own purposes. We rent the server on which the instance runs from Hostinger; the server location is Frankfurt am Main, Germany. No transfer to a third country takes place. The legal basis is Art. 6(1)(b) GDPR where your enquiry serves the preparation of a contract, and otherwise Art. 6(1)(f) GDPR.

Use of Chatbots and Artificial Intelligence
We use an AI-powered chatbot on our website that automatically answers visitor inquiries about our services. When you interact with the chatbot, the AI used analyzes the content of your message in order to generate an appropriate response. In doing so, the AI processes the content of your message, including any personal data it may contain, as well as technical metadata (e.g. IP address, device information). The data you enter in the chat remains with us or the chatbot provider until you ask us to delete it, revoke your consent, or the purpose for storing the data no longer applies.

Use is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most efficient possible customer communication using modern technical solutions.

We use the following AI application:

Claude (Anthropic)
We use the Claude Haiku model from Anthropic for the chatbot on this website. Under Anthropic’s Commercial Terms of Service, the contracting party for customers in the European Economic Area is Anthropic Ireland, Limited; processing takes place on the company’s servers, including outside the European Union. The contents of your chat messages — the last up to twelve messages of the conversation — are transmitted, including any personal data they contain. Anthropic does not offer a setting that would limit processing to the European Union for this interface. The transfer to third countries relies on the European Commission’s Standard Contractual Clauses (Module 2, Implementing Decision (EU) 2021/914), which form part of Anthropic’s data processing addendum; that addendum is incorporated into the Commercial Terms of Service (version dated 24 February 2025).